URL: http://www.hotel-bordeaux-clemenceau.com

Company / Organization: Cœur De City Hôtel Bordeaux Clémenceau by HappyCulture

Share capital: €158,000

Trade Registry: RCS Bordeaux B 489 589 804

SIRET: 48958980400017

VAT: FR80489589804

Head office:

Cœur De City Hôtel Bordeaux Clémenceau by HappyCulture

4, cours Georges Clémenceau

33000 Bordeaux

Phone: +33 (0)5 56 52 98 98

Fax: +33 (0)5 56 81 24 91

Email: clemenceau@coeurdecity.com

Website purpose: Promotion of the establishment

Publication Director / Legal Representative: Mrs. Hélène GAUTHIER

Editorial Manager: Mrs. Hélène GAUTHIER

Webmaster, design, publishing, artistic direction: Cendyn France SAS

Photography: Cendyn France SAS

Hosting: Cendyn France SAS

President of Cendyn France SAS: Michael Bennett

The website includes:

Informational content

Online collection of personal data

Data Protection: The site is registered with the French Data Protection Authority (CNIL). In accordance with Article 34 of the French Data Protection Act, you have the right to access, modify, rectify or delete your personal data. To exercise this right, please contact: clemenceau@coeurdecity.com

Ownership: The website and its content are protected by French intellectual property law and international agreements. Except for personal or private use, no part of this website or its content may be reproduced, republished, transcribed, modified or retransmitted without prior written authorization from the rights holders.

RIGHT OF WITHDRAWAL

The right of withdrawal depends on the rate selected by the consumer.

At the time of booking, each rate specifies the applicable terms and conditions:

Non-refundable, non-cancellable rates: 100% of the reservation is charged at the time of booking and is non-refundable. A 100% deposit (excluding extras) is debited upon booking.

Flexible rates: Free cancellation up to 24 hours before arrival. If canceled later or in case of no-show, the first night (excluding extras) is charged and non-refundable. The credit/debit card will be used to guarantee your reservation.

CONSUMER MEDIATOR

After contacting customer service and if no satisfactory response is received within 60 days, the client may contact the Tourism and Travel Mediator:

Postal address: Médiation Tourisme et Voyage

BP 80 303

75 823 Paris Cedex 17

Website: www.mtv.travel

TELEPHONE SOLICITATION

Consumers who do not wish to receive commercial calls can register for free on a national opt-out list. For more information: Bloctel

Website: www.bloctel.gouv.fr

DISPUTE RESOLUTION

In accordance with Article 14 of Regulation (EU) No. 524/2013, we inform our clients of the possibility of resolving disputes via the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr